Terms of service

1. Overview

Welcome to Orolatino! The terms "we," "us," and "our" refer to Orolatino. Orolatino operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Orolatino is powered by Shopify.

These Terms of Service describe your rights and responsibilities when you use the Services. Please read them carefully.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Eligibility and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials. You may not transfer, sell, assign, or license your account to any other person.

3. Products

We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ due to your device type and settings.

We do not warrant that the appearance or quality of any products will meet your expectations or be exactly as depicted in our online stores.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.

4. Order Processing and Shipping

Order Processing: All orders are processed and dispatched within 1–3 business days from the date of purchase.

Orders placed before 3:00 PM will begin processing on the same business day. Orders placed after this time will be processed on the next working day.

Shipping: Once your order has been shipped, delivery typically takes 4–7 business days, depending on your location.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

5. Pricing and Payment

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information. You represent and warrant that your credit card information is true, correct, and complete, and that you are authorized to use it.

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

6. Returns and Refunds

Customers are welcome to return any eligible item within 30 business days of receiving it.

To be eligible for a return:

  • Item must be unused, unworn, and in its original packaging
  • Original receipt or proof of purchase is required

Non-Returnable Items:

  • Final sale items
  • Jewelry that has been worn or altered
  • Items returned after 30 business days

Refunds will be processed within 10 business days after we receive and inspect the returned item. Refunds will be credited to the original payment method.

7. Order Acceptance

When you place an order, you are making an offer to purchase. Orolatino reserves the right to accept or decline your order for any reason. Your order is not accepted until Orolatino confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

8. Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design thereof, are owned by Orolatino, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or republish any material on the Services without our prior written consent.

Orolatino's names, logos, product and service names, designs, and slogans are trademarks of Orolatino. Shopify's name and logos are trademarks of Shopify. All other trademarks on the Services are the property of their respective owners.

9. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve the Services for you.

10. Third-Party Links and Tools

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you access these sites, you do so at your own risk.

You may be provided with access to third-party tools "as is" and "as available" without any warranties. We shall have no liability arising from your use of optional third-party tools.

11. Relationship with Shopify

Orolatino is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Orolatino. You acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Orolatino.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases with Orolatino.

12. User Feedback

If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such Feedback for any purpose.

You represent and warrant that you own or have necessary rights to all Feedback, and that your Feedback will not violate any third-party rights.

We may monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable.

13. Errors, Inaccuracies, and Omissions

Occasionally there may be information containing typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

14. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not:

  • Use the Services for any unlawful or malicious purpose
  • Violate any international, federal, provincial, or state regulations
  • Infringe upon or violate our intellectual property rights or those of others
  • Harass, abuse, insult, harm, defame, slander, or intimidate any person
  • Transmit false or misleading information
  • Send spam, junk mail, or promotional material
  • Upload or transmit viruses or malicious code
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Services
  • Use any automated means, robots, or AI tools to access the Services

We reserve the right to suspend, disable, or terminate your account at any time if we determine that you have violated these Terms.

15. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Some jurisdictions do not allow the disclaimer of implied warranties, so the above may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL OROLATINO, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS, EVEN IF ADVISED OF THEIR POSSIBILITY.

17. Indemnification

You agree to indemnify, defend, and hold harmless Orolatino, Shopify, and our affiliates, partners, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of:

  1. Your breach of these Terms of Service
  2. Your violation of any law or third-party rights
  3. Your access to and use of the Services

You will cooperate in the defense of indemnified claims.

18. Termination

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

Sections that will continue to apply after termination include: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, and Governing Law.

19. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed. This shall not affect the validity and enforceability of any remaining provisions.

20. Waiver and Entire Agreement

The failure of us to exercise or enforce any right or provision shall not constitute a waiver of such right or provision.

These Terms of Service constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements.

21. Assignment

You may not transfer or assign this Agreement without our prior written consent. We may transfer, assign, or delegate these Terms and our rights without notice to you.

22. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

You and Orolatino consent to venue and personal jurisdiction in the state and federal courts located in Fulton County, Georgia, United States.

23. Dispute Resolution

In the event of any dispute, you agree to first attempt to resolve it by contacting us and negotiating in good faith.

If the dispute cannot be resolved within thirty (30) days, any dispute shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

YOU AGREE THAT ANY DISPUTE PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

24. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes.

Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

25. Contact Information

Questions about the Terms of Service should be sent to us at:

Orolatino

Email: info@allorolatino.com

Phone: +1 4049829138

Address: 4166 Buford Hwy NE, Atlanta, GA 30345, United States

Business Hours: Monday - Sunday, 11:00 AM - 7:30 PM

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Thank you for shopping with Orolatino!